FAQ

Do you do custom orders or take orders?

Unfortunately, I do not offer commissions at this time. I am sorry for any inconvenience this has caused.

When do you run Blacksmithing classes?

I run them Monday to Sunday. If you are unable to attend during the work week that is ok, As I can host one on the weekend for you.

Do you run Knifemaking Classes?

Order Fulfilment times?

I aim to ship out your order in 2-3 business days with the goal of trying to post it the same day or the next morning for you.

Do you post to United States of America, Canada, United Kingdom or New Zealand?

Yes I do post to these countries. if you would like to know how much just load the items in your cart and go to checkout to have it calculate for you. If your country is not listed please contact me to get you a quote on shipping.
International customers, please note: all orders are being shipped from Australia. Please be aware that depending on your country, your shipment may be subject to customs charges, paid by you upon import. This is sometimes paid online and sometimes by needing to visit your local post office. I sadly have no control over this and ask that you familiarize yourself with your local import rules.

How do I get into contact with you?

The best and most reliable way to contact me is via email. My email address is info@planeoldiron.com

Where is your workshop located and can I come visit you?

My workshop is located in Newcastle, If you would like to come visit me please contact me first to make an appointment so I can make myself available to you.

Are your products hand made?

Yes, I tried making them with my feet and that didn’t work. All seriously though yes I do make everything my self.

You spelt your Business name Wrong

My business name “Plane” is a play on words as I incorporate wood into some of my products. I spelt it the same way you would spell hand plane a common woodwork tool.